How and What Information We Collect
When you request a reservation with one of Heirloom’s restaurants or otherwise voluntarily contact Heirloom, Heirloom may collect certain personally identifiable information from you. This information may include your name, email address, mailing address, telephone number, age, gender, and other information volunteered by you, such as information provided through requests, responses, reviews, emails, messages, and other electronic submissions sent by you to Heirloom. You should not provide Heirloom with any personally identifiable information (or submit any personally identifiable information to Heirloom or any affiliated forums) unless you would like that information to be used by Heirloom in accordance with this Policy.
Heirloom may also automatically collect additional information from you when you access the Website, including but not limited to your Internet Protocol (“IP”) Address, the type of browser you use to access our Website, the website you visited before you visited our Website, and/or the website you visit when you leave our Website.
What We Do With Your Information
Deletion of Your Information
Heirloom maintains records of your communications through the Website, including your provision of personally identifiable information provided with a reservation request or through another contact form, for up to 90 days. This data is then automatically deleted. If you would like for your information to be deleted prior to that time, please contact us at firstname.lastname@example.org and allow at least one month for us to complete the data removal.
A Note for Parents
The Website and any other affiliated forums, are not directed to children under eighteen (18) years of age. Heirloom does not knowingly solicit or collect personal information from children under eighteen (18) years of age.
We will not and do not sell, trade, or rent your personally identifiable information to third parties. We provide some of our services through contractual arrangements with affiliates, services providers, partners, and other third parties (collectively, “service partners”). We and our service partners may use your personally identifiable information to operate our Website and to deliver our services. For example, we work with a third party reservation system in order to receive your reservation requests through this Website.
Our service partners as well as other third-party websites that may be linked to our Website have their own privacy and data collection policies and practices. Heirloom is not responsible for any actions or privacy policies of such third parties. You should check the applicable privacy policies of those third parties when providing personally identifiable information through linked websites.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Last revised: July 15, 2018